/* CSS Resets & Variables */
:root {
    --paytm-light-blue: #00baf2;
    --paytm-dark-blue: #0f4a8a;
    --paytm-white: #ffffff;
    --paytm-bg-grey: #f5f7fa;
    --text-primary: #000000;
    --text-secondary: #4a4a4a;
    --border-color: #e4e4e4;
    --font-stack: 'Inter', sans-serif;
    --shadow-md: 0 4px 12px rgba(0,0,0,0.05);
    --transition-fast: 0.2s ease-in-out;
}

* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

body {
    font-family: var(--font-stack);
    background-color: var(--paytm-white);
    color: var(--text-primary);
    -webkit-font-smoothing: antialiased;
    overflow-x: hidden;
    width: 100vw;
}

/* =========================================
   DESKTOP CORPORATE LAYOUT 
   ========================================= */

/* Global Navigation */
.global-desktop-nav {
    background-color: rgba(255, 255, 255, 0.85);
    backdrop-filter: blur(15px);
    -webkit-backdrop-filter: blur(15px);
    padding: 0 5%;
    height: 80px;
    display: flex;
    align-items: center;
    position: sticky;
    top: 0;
    z-index: 100;
    box-shadow: 0 4px 30px rgba(0, 0, 0, 0.05);
}

.nav-container {
    display: flex;
    justify-content: space-between;
    align-items: center;
    width: 100%;
}

.nav-links {
    display: flex;
    gap: 30px;
}

.nav-item {
    text-decoration: none;
    color: var(--text-primary);
    font-size: 16px;
    font-weight: 600;
    transition: color var(--transition-fast);
}

.nav-item:hover {
    color: var(--paytm-light-blue);
}

.sign-in-btn {
    background-color: var(--paytm-light-blue);
    color: white;
    border: none;
    padding: 10px 25px;
    border-radius: 30px;
    font-size: 16px;
    font-weight: 600;
    cursor: pointer;
    display: flex;
    align-items: center;
    transition: background-color var(--transition-fast);
}

.sign-in-btn:hover {
    background-color: #00a0dc;
}

/* Hero Section */
.hero-section {
    padding: 0 5%;
    display: flex;
    align-items: center;
    justify-content: space-between;
    min-height: 85vh;
    background-color: var(--paytm-bg-grey);
}

.hero-content {
    max-width: 50%;
}

.hero-content h1 {
    font-size: 55px;
    font-weight: 800;
    line-height: 1.2;
    margin-bottom: 20px;
    color: var(--text-primary);
}

.hero-content p {
    font-size: 20px;
    line-height: 1.5;
    color: var(--text-secondary);
    margin-bottom: 40px;
}

.download-app-btn {
    background-color: var(--text-primary);
    color: white;
    border: none;
    padding: 15px 30px;
    border-radius: 30px;
    font-size: 18px;
    font-weight: 600;
    cursor: pointer;
    display: flex;
    align-items: center;
    gap: 15px;
}

.download-app-btn i {
    font-size: 24px;
}

.hero-image img {
    max-width: 500px;
}

/* Mega Grids */
.mega-section {
    padding: 80px 5%;
}

.light-blue-bg { background: linear-gradient(135deg, #00baf2, #009ce0); color: white; }
.dark-blue-bg { background: linear-gradient(135deg, #0f4a8a, #0b3464); color: white; }
.white-bg { background-color: var(--paytm-white); }
.grey-bg { background: linear-gradient(to bottom, var(--paytm-bg-grey), #eef1f6); }
.text-white { color: white !important; }
.text-center { text-align: center; }

.section-title {
    font-size: 36px;
    font-weight: 700;
    margin-bottom: 40px;
    color: var(--text-primary);
}

.mega-grid {
    display: grid;
    grid-template-columns: repeat(7, 1fr);
    gap: 20px;
}

.gap-large {
    gap: 40px;
}

.grid-card {
    display: flex;
    flex-direction: column;
    align-items: center;
    text-align: center;
    padding: 20px;
    background: transparent;
    border-radius: 10px;
    cursor: pointer;
    transition: background 0.3s ease;
}

.grid-card:hover {
    background: rgba(255,255,255,0.1);
}

.dark-mode-card:hover {
    background: rgba(0,0,0,0.2);
}

.box-icon {
    font-size: 60px;
    margin-bottom: 15px;
    color: white;
}

.grid-card h4 {
    font-size: 16px;
    font-weight: 600;
    color: white;
}

/* Payment Instruments */
.big-title {
    font-size: 48px;
}

.instrument-box {
    display: flex;
    align-items: center;
    justify-content: space-between;
    background: #fdfdfd;
    border-radius: 20px;
    padding: 50px;
    box-shadow: var(--shadow-md);
    margin-bottom: 40px;
    border: 1px solid var(--border-color);
}

.reverse-layout {
    flex-direction: row-reverse;
}

.instrument-left {
    max-width: 45%;
}

.instrument-left h3 {
    font-size: 32px;
    font-weight: 700;
    margin-bottom: 20px;
}

.instrument-left p {
    font-size: 18px;
    color: var(--text-secondary);
    line-height: 1.5;
    margin-bottom: 30px;
}

.black-download-btn {
    background: var(--text-primary);
    color: white;
    padding: 10px 25px;
    border-radius: 20px;
    font-size: 16px;
    font-weight: 600;
    border: none;
    cursor: pointer;
}

.instrument-right {
    max-width: 50%;
}

/* ==============================================
   AI CHATBOT STYLES (PRESERVED PERFECTLY)
   ============================================== */

.chatbot-container {
    position: fixed;
    bottom: 95px;
    right: 2rem;
    z-index: 1000;
    display: flex;
    flex-direction: column;
    align-items: flex-end;
}

.chatbot-minimized {
    width: 75px;
    height: 75px;
    background: #fff;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    box-shadow: 0 8px 32px rgba(0, 186, 242, 0.5);
    cursor: pointer;
    transition: transform var(--transition-fast);
    position: relative;
    z-index: 1001;
    animation: avatarPremiumGlow 3s ease-in-out infinite;
}

/* Added Avatar image styling for minimized mode */
.avatar-minimized {
    width: 100%;
    height: 100%;
    border-radius: 50%;
    object-fit: cover;
    border: 3px solid white;
}

@keyframes avatarPremiumGlow {
    0%, 100% { box-shadow: 0 0 15px rgba(0, 186, 242, 0.5); }
    50% { box-shadow: 0 0 30px rgba(0, 186, 242, 0.8), 0 0 45px rgba(0, 186, 242, 0.3); }
}

.chatbot-minimized:hover {
    transform: scale(1.08);
}

.chatbot-window {
    width: 380px;
    height: 720px;
    background: rgba(255, 255, 255, 0.92);
    backdrop-filter: blur(25px);
    -webkit-backdrop-filter: blur(25px);
    border-radius: 20px;
    box-shadow: 0 20px 50px rgba(0, 0, 0, 0.2);
    border: 1px solid rgba(255, 255, 255, 0.5);
    display: flex;
    flex-direction: column;
    overflow: hidden;
    transform-origin: bottom right;
    transition: all 0.3s cubic-bezier(0.175, 0.885, 0.32, 1.275);
    opacity: 0;
    transform: scale(0.1);
    pointer-events: none;
}

.chatbot-container.expanded .chatbot-window {
    opacity: 1;
    transform: scale(1);
    pointer-events: all;
}

.chatbot-container.expanded .chatbot-minimized {
    display: none;
}

.hidden {
    display: none !important;
}
.state-hidden {
    display: none;
}

.chatbot-header {
    background: linear-gradient(135deg, var(--paytm-dark-blue), var(--paytm-light-blue));
    padding: 1rem 1.25rem;
    display: flex;
    align-items: center;
    justify-content: space-between;
    color: white;
    cursor: pointer;
}

.header-left {
    display: flex;
    align-items: center;
    gap: 0.75rem;
}

.avatar-wrapper {
    width: 50px;
    height: 50px;
    border-radius: 50%;
    position: relative;
    background-color: white;
}

.avatar-img {
    width: 100%;
    height: 100%;
    border-radius: 50%;
    object-fit: cover;
    animation: avatarBreathe 3s ease-in-out infinite;
}

@keyframes avatarBreathe {
    0%, 100% { transform: scale(1); }
    50% { transform: scale(1.08); }
}

.header-info h3 {
    font-size: 1.1rem;
    font-weight: 600;
}

.status {
    font-size: 0.75rem;
    color: #a7f3d0;
}

.close-btn {
    background: transparent;
    border: none;
    color: white;
    font-size: 1.2rem;
    cursor: pointer;
    opacity: 0.8;
}

.chat-body {
    flex: 1;
    padding: 1rem;
    overflow-y: auto;
    display: flex;
    flex-direction: column;
    gap: 1rem;
    background-color: #f9fbfb;
    scroll-behavior: smooth;
}

.message {
    max-width: 85%;
    padding: 0.8rem 1rem;
    border-radius: 16px;
    font-size: 0.95rem;
    line-height: 1.4;
    animation: fadeIn 0.3s ease-out forwards;
}

@keyframes fadeIn {
    from { opacity: 0; transform: translateY(10px); }
    to { opacity: 1; transform: translateY(0); }
}

.message.bot {
    align-self: flex-start;
    background-color: white;
    color: var(--text-primary);
    border: 1px solid var(--border-color);
    border-bottom-left-radius: 2px;
}

.message.user {
    align-self: flex-end;
    background-color: var(--paytm-light-blue);
    color: white;
    border-bottom-right-radius: 2px;
}

.bot-action-box {
    margin-top: 10px;
    background: #f0f9ff;
    padding: 10px;
    border-radius: 8px;
    border: 1px solid #bce2f5;
    font-size: 0.85rem;
}

.bot-action-box h5 {
    color: var(--paytm-dark-blue);
    margin-bottom: 5px;
}

.quick-replies {
    display: flex;
    flex-direction: column;
    gap: 0.5rem;
    padding: 0.5rem 1rem;
    background-color: #f9fbfb;
    overflow-y: auto;
    scrollbar-width: none;
    flex-shrink: 0;
}
.quick-replies button {
    white-space: normal;
    padding: 0.75rem 1rem;
    border: 1px solid var(--paytm-light-blue);
    border-radius: 20px;
    font-size: 0.85rem;
    font-weight: 600;
    cursor: pointer;
    background: linear-gradient(135deg, white, #e6f7ff);
    color: var(--paytm-dark-blue) !important;
    box-shadow: 0 4px 10px rgba(0, 186, 242, 0.1);
    transition: all 0.2s ease;
}
.quick-replies button:hover {
    filter: brightness(0.95);
    transform: translateY(-2px);
    box-shadow: 0 6px 15px rgba(0, 186, 242, 0.2);
}

.chat-footer {
    padding: 1rem;
    background-color: white;
    display: flex;
    align-items: center;
    flex-direction: column;
    gap: 0.5rem;
    border-top: 1px solid var(--border-color);
}
.input-wrapper {
    display: flex;
    width: 100%;
    align-items: center;
    background-color: #f5f7f9;
    border-radius: 24px;
    padding-right: 5px;
}

#chat-input {
    flex: 1;
    padding: 0.75rem 1rem;
    background: transparent;
    border: none;
    font-family: inherit;
    font-size: 0.95rem;
    outline: none;
}

.icon-btn {
    width: 40px;
    height: 40px;
    border-radius: 50%;
    border: none;
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    font-size: 1.1rem;
}

.mic-btn { width:35px; height:35px; border-radius:50%; background-color: transparent; border:none; color: var(--text-secondary); cursor: pointer;}
.mic-btn.active { color: #e53935; }
.send-btn { width: 100%; padding: 10px; background-color: var(--paytm-light-blue); color: white; border:none; border-radius: 8px; cursor:pointer;}

.listening-overlay {
    position: absolute;
    top: 50%;
    left: 50%;
    transform: translate(-50%, -50%);
    background: rgba(0, 0, 0, 0.85);
    padding: 2rem;
    border-radius: 24px;
    z-index: 2000;
    display: flex;
    flex-direction: column;
    align-items: center;
    color: white;
}

.listening-waves { display: flex; gap: 5px; margin-bottom: 10px;}
.listening-waves span { width: 5px; height: 15px; background: #e53935; display: inline-block; animation: wave 1s infinite alternate; }
.listening-waves span:nth-child(2) { animation-delay: 0.2s; }
.listening-waves span:nth-child(3) { animation-delay: 0.4s; }
.listening-waves span:nth-child(4) { animation-delay: 0.6s; }

@keyframes wave {
    0% { height: 15px;}
    100% { height: 40px;}
}

.typing-indicator { display: flex; gap: 4px; padding: 0.5rem; }
.dot { width: 6px; height: 6px; background-color: var(--text-secondary); border-radius: 50%; animation: typing 1.4s infinite; }
.dot:nth-child(1) { animation-delay: -0.32s; }
.dot:nth-child(2) { animation-delay: -0.16s; }
@keyframes typing { 0%, 80%, 100% { transform: scale(0); } 40% { transform: scale(1); } }

/* ==============================================
   PAYMENT MODAL & REFUND RADAR ICON STYLES
   ============================================== */

.refund-radar-minimized {
    width: 60px;
    height: 60px;
    background: #00baf2;
    color: #ffffff;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    box-shadow: 0 8px 25px rgba(0, 186, 242, 0.4), inset 0 0 10px rgba(0, 0, 0, 0.05);
    border: none;
    cursor: pointer;
    transition: transform var(--transition-fast), box-shadow var(--transition-fast);
    position: absolute;
    bottom: -80px;
    right: 7.5px;
    z-index: 999;
    font-size: 28px;
}

.chatbot-container.expanded .refund-radar-minimized {
    display: none;
}

.refund-radar-minimized:hover {
    transform: scale(1.1);
    box-shadow: 0 10px 30px rgba(0, 186, 242, 0.6), inset 0 0 15px rgba(255, 255, 255, 0.2);
}

.radar-tooltip {
    position: absolute;
    right: 75px;
    background: rgba(0,0,0,0.85);
    backdrop-filter: blur(5px);
    color: #fff;
    padding: 6px 12px;
    border-radius: 8px;
    font-size: 14px;
    font-weight: 600;
    white-space: nowrap;
    opacity: 0;
    pointer-events: none;
    transition: opacity var(--transition-fast);
}

.refund-radar-minimized:hover .radar-tooltip {
    opacity: 1;
}

.heartbeat-anim {
    display: inline-block;
    animation: heartbeat 1.5s infinite;
}

@keyframes heartbeat {
    0% { transform: scale(1); }
    15% { transform: scale(1.25); }
    30% { transform: scale(1); }
    45% { transform: scale(1.25); }
    60% { transform: scale(1); }
    100% { transform: scale(1); }
}

.blink-anim {
    animation: focusBlink 1s ease 4;
}

@keyframes focusBlink {
    0%, 100% { background: white; transform: scale(1); border: 2px solid transparent; box-shadow: none; }
    50% { background: #e6f7ff; transform: scale(1.02); border: 2px solid #00baf2; box-shadow: 0 0 20px rgba(0, 186, 242, 0.4); }
}

.payment-modal {
    position: fixed;
    top: 0; left: 0; width: 100vw; height: 100vh;
    background: rgba(0,0,0,0.6);
    backdrop-filter: blur(4px);
    z-index: 9999;
    display: flex;
    align-items: center;
    justify-content: center;
    opacity: 1;
    transition: opacity 0.3s ease;
}

#pdf-preview-modal {
    z-index: 9998;
}

.payment-modal.hidden {
    display: none !important;
    opacity: 0;
}

.payment-card {
    background: white;
    width: 320px;
    border-radius: 16px;
    padding: 30px 20px;
    text-align: center;
    box-shadow: 0 10px 30px rgba(0,0,0,0.2);
    display: flex;
    flex-direction: column;
    align-items: center;
}

.payment-card h3 {
    font-size: 20px;
    font-weight: 700;
    margin-bottom: 20px;
    color: var(--paytm-dark-blue);
}

.payment-loader {
    border: 4px solid #f3f3f3;
    border-top: 4px solid var(--paytm-light-blue);
    border-radius: 50%;
    width: 50px;
    height: 50px;
    animation: spin 1s linear infinite;
    margin-bottom: 20px;
}

.payment-loader.success {
    border: 4px solid #4caf50;
    animation: none;
    background-color: #4caf50;
    position: relative;
}
.payment-loader.success::after {
    content: '✔';
    color: white;
    font-size: 30px;
    position: absolute;
    top: 50%; left: 50%;
    transform: translate(-50%, -50%);
}

@keyframes spin {
    0% { transform: rotate(0deg); }
    100% { transform: rotate(360deg); }
}

#payment-status {
    font-size: 16px;
    color: var(--text-secondary);
    margin-bottom: 20px;
}

.close-payment-btn {
    background-color: var(--paytm-light-blue);
    color: white;
    border: none;
    padding: 10px 30px;
    border-radius: 20px;
    font-weight: 600;
    cursor: pointer;
    font-size: 16px;
}

.close-payment-btn:hover {
    background-color: #00a0dc;
}

/* ==============================================
   PREMIUM UI OVERRIDES
   ============================================== */
.grid-card {
    transition: transform 0.3s cubic-bezier(0.175, 0.885, 0.32, 1.275), box-shadow 0.3s ease !important;
}
.grid-card:hover {
    transform: translateY(-8px) scale(1.02);
    box-shadow: 0 15px 35px rgba(0,0,0,0.1);
    background: white !important;
    color: var(--text-primary) !important;
}
.grid-card:hover h4, .grid-card:hover i {
    color: var(--paytm-light-blue) !important;
}

.chatbot-window {
    box-shadow: 0 20px 50px rgba(0,0,0,0.15) !important;
    border: 1px solid rgba(0,0,0,0.05);
}

.payment-card {
    box-shadow: 0 20px 60px rgba(0,0,0,0.2) !important;
}

/* ==============================================
   ANIMATIONS & TOOLTIPS
   ============================================== */

.claim-tooltip {
    position: absolute;
    right: 85px;
    top: 50%;
    transform: translateY(-50%);
    background: linear-gradient(135deg, #0f4a8a, #0b3464);
    color: white;
    padding: 15px 20px;
    border-radius: 16px;
    border-bottom-right-radius: 4px;
    width: max-content;
    max-width: 250px;
    box-shadow: 0 15px 35px rgba(0,0,0,0.25);
    font-size: 13.5px;
    line-height: 1.5;
    font-weight: 500;
    animation: popInClaim 0.5s cubic-bezier(0.175, 0.885, 0.32, 1.275) forwards;
    border: 1px solid rgba(255,255,255,0.1);
}

.claim-tooltip::after {
    content: '';
    position: absolute;
    top: calc(50% + 5px);
    right: -10px;
    transform: translateY(-50%);
    border-width: 10px 0 10px 10px;
    border-style: solid;
    border-color: transparent transparent transparent #0b3464;
}

@keyframes popInClaim {
    0% { transform: translate(-30px, -50%) scale(0.7); opacity: 0; }
    100% { transform: translate(0, -50%) scale(1); opacity: 1; }
}

/* ==============================================
   PDF MODAL
   ============================================== */

.pdf-modal-container {
    background: #f5f7f9;
    width: 90%;
    max-width: 800px;
    height: 85vh;
    border-radius: 20px;
    display: flex;
    flex-direction: column;
    overflow: hidden;
    box-shadow: 0 25px 60px rgba(0,0,0,0.3);
}

.pdf-header {
    background: white;
    padding: 15px 25px;
    display: flex;
    justify-content: space-between;
    align-items: center;
    border-bottom: 1px solid var(--border-color);
}

.pdf-header h3 {
    font-size: 18px;
    color: var(--paytm-dark-blue);
}

.close-pdf-btn {
    background: none;
    border: none;
    font-size: 20px;
    color: var(--text-secondary);
    cursor: pointer;
}

.pdf-iframe {
    flex: 1;
    width: 100%;
    border: none;
    background: #e4e4e4;
}

.pdf-footer {
    background: white;
    padding: 15px 25px;
    display: flex;
    justify-content: flex-end;
    align-items: center;
    border-top: 1px solid var(--border-color);
}

/* ==============================================
   REFUND RADAR STATUS TRACKER COMPONENT
   ============================================== */
.tracker-container {
    background: #ffffff !important;
    border-radius: 16px;
    padding: 15px 20px;
    border: 1px solid var(--border-color);
    box-shadow: 0 4px 15px rgba(0,0,0,0.05);
    width: 90%;
    margin-bottom: 20px;
}
.tracker-header {
    display: flex;
    justify-content: space-between;
    margin-bottom: 25px;
    align-items: center;
}
.tracker-header h4 {
    color: #002970;
    font-size: 16px;
    font-weight: 700;
}
.tracker-header .close-tracker {
    color: #00baf2;
    font-size: 13px;
    font-weight: 700;
    cursor: pointer;
}
.tracker-body {
    position: relative;
    padding-left: 10px;
}
.tracker-body::before {
    content: '';
    position: absolute;
    left: 31px;
    top: 10px;
    bottom: 30px;
    width: 2px;
    background: #f0f0f0;
    z-index: 1;
}
.track-step {
    display: flex;
    align-items: center;
    margin-bottom: 30px;
    position: relative;
    z-index: 2;
}
.track-step:last-child {
    margin-bottom: 10px;
}
.icon-circle {
    width: 44px;
    height: 44px;
    border-radius: 14px;
    display: flex;
    align-items: center;
    justify-content: center;
    margin-right: 15px;
    font-size: 20px;
    background: white;
    flex-shrink: 0;
}
.step-info {
    flex: 1;
}
.step-info strong {
    display: block;
    color: #002970;
    font-size: 15px;
    margin-bottom: 3px;
}
.step-info p {
    color: #888;
    font-size: 13px;
    margin: 0;
}
.badge-stuck {
    background: #ffeded;
    color: #ff4d4d;
    padding: 4px 10px;
    border-radius: 12px;
    font-size: 11px;
    font-weight: 700;
    margin-left: auto;
}
.track-step.success .icon-circle { background: #f0fdf4; color: #16a34a; }
.track-step.error .icon-circle { background: #fef2f2; color: #ef4444; }
.track-step.pending .icon-circle { background: #f8fafc; color: #64748b; box-shadow: inset 0 0 0 1px #e2e8f0; }

/* ==============================================
   FAQ ACCORDION COMPONENT
   ============================================== */
.faq-accordion {
    display: flex;
    flex-direction: column;
    gap: 10px;
    margin-top: 15px;
    margin-bottom: 5px;
}
.faq-item {
    background: #00baf2;
    border-radius: 12px;
    overflow: hidden;
    transition: all 0.3s ease;
    cursor: pointer;
    box-shadow: 0 4px 10px rgba(0, 186, 242, 0.1);
}
.faq-question {
    display: flex;
    align-items: flex-start;
    padding: 12px 15px;
    color: white;
    font-size: 14px;
    font-weight: 600;
}
.faq-toggle-icon {
    font-size: 18px;
    margin-right: 12px;
    font-weight: 700;
    line-height: 1;
    display: inline-block;
    transition: transform 0.3s ease;
}
.faq-answer {
    padding: 0 15px;
    max-height: 0;
    overflow: hidden;
    color: white;
    font-size: 13px;
    line-height: 1.5;
    background: #0093c4;
    transition: max-height 0.3s ease, padding 0.3s ease;
}
.faq-item.active .faq-answer {
    padding: 10px 15px 15px 15px;
    max-height: 500px;
}
.faq-item:hover {
    box-shadow: 0 6px 15px rgba(0, 186, 242, 0.2);
}